Skuld realized great benefits from collecting all personal data in one system.
Good software tools and efficient processes are becoming increasingly important in order to enjoy the full benefits of modern HR strategies. Skuld is a diversified marine insurer with offices in most corners of the world, which all had different ways of administering key employee information. With HRIS from CatalystOne, Skuld got an efficient system that puts HR’s needs at the top of the agenda.
“We had a clear need for a functional and effective tool for managing all key HR master data,” says Trude Husebø, HR Director at Skuld. “Our branch offices had different systems, both digital and manual, for recording and retrieving HR master data. It was inefficient and we didn’t have a good enough overview.”
Before, the job had to be done several times
Skuld is a relatively small organisation, but has employees across the globe. Their HR function is centralised and they found that it was costly to keep track of important personal data and employment information. “The information had to be entered and updated in several places. This could also lead to multiple sources of erroneous information,” says Husebø.
Chose a known solution
“There are many large companies on the market offering HR master data systems as part of a large financial system. But for us, these were too extensive and too inflexible. We were more attracted to the new trend of flexible and web-based solutions for administering HR master data,” says Husebø.
Skuld already had good experience with CatalystOne’s web-based solution for systematic performance and competence management through performance appraisals. “We wanted a simple, functional and intuitive interface,” tells Husebø. “HRIS from CatalystOne made us confident that we would get a flexible system that was easy to implement across the entire organisation. We had already experienced that CatalystOne’s solutions were very user-friendly, both for us in HR and for individual employees out at our branch offices. CatalystOne simply puts customer needs at the top of the agenda.”
High level of service made the choice easy
“We had used CatalystOne on other projects and knew them as an exceptional, service-minded and customer-focused team that was always available to help throughout the process. They have a dynamic and flexible culture, which comes through in the way they work,” says Husebø. “Our prior experience with the team from CatalystOne was decisive when we were looking for a supplier for our HR master data system.”
Effective HR makes for satisfied employees
Skuld’s HR Director has high expectations for the effect of a central HR master data system. With a common system for all branch offices, it will be easier for all HR functions to work together. Work processes have been streamlined in a number of areas:
– Easier to register important data
– Improved quality of information
– One source system that updates changes to all other systems
– Easy to retrieve important information for both managers and employees
– Employees can easily update information themselves
– Easy to follow up employment routines
“Now we spend less time entering and looking for important information,” says Husebø. “Work in the HR function has been streamlined and we have a tool that makes it easier to follow up important routines. It allows us to provide more service to the organisation. I also believe that focusing on competence development and good HR processes is one of the reasons why employee surveys show high levels of confidence and increasingly higher satisfaction within the organisation.”
Culture of performance and competency management
For Skuld, an effective HR master data system was important for developing a modern HR strategy and function. Focus on competence development and professional HR processes has been a successful long-term cultural development project for Skuld. In 2008, the company introduced Appraisal Manager from CatalystOne as an IT-supported process for systematic performance and competence management. Read more about their experiences.
Our HR function has become more efficient, with more time to provide service to the organisation.
HR Director, Skuld
Skuld’s HR processes were previously handled using various digital and manual systems, and offices around the world administered important HR master data in different ways. It was inefficient and could also be a source of errors.
Skuld now has a common source system for all important HR master data. The company experiences HRIS from CatalystOne as a functional and flexible tool that is easy to use for both management and individual employees.
Everyone with HR tasks can now work more efficiently. This means that HR can improve its level of service to the organisation. An effective HR master data system was important for developing a modern HR function.
Skuld is one of the world’s leading marine insurers and offers a wide range of insurance products and legal assistance through Skuld P&I, Skuld Offshore and the Lloyd’s syndicate Skuld 1897. Customers include ship owners and shippers from around the globe. Skuld has around 225 employees and has a strong financial position. The company’s head office is in Oslo, with branch offices in Aberdeen, Bergen, Copenhagen, Hamburg, Hong Kong, London, New York, Piraeus and Singapore. www.skuld.com