Can you guess what is that one thing all great places to work have in common?
A) Employees with high education
B) Good pay and benefits
C) They are focused on results
D ) A high level of trust in relationships
If you placed your bet on D, you may congratulate yourself for answering right!
We recently invited Great Place to Work to share their secrets to a great culture, and the topic filled up our auditorium. Here are some of the key learnings.
Trust is good business – in fact, so good that all companies should focus more on building a culture than chasing results. Studies show that there is a strong correlation between a high level of trust and low sick leave rates, and even how a publicly traded company performs. Shares in companies that are great places to work outperform those that haven’t focused so much on culture. There is also a proven link between trust and consumer spending, trust and customer satisfaction, trust and employee retention… The list goes on and on.
“Culture eats strategy for breakfast” is a well known phrase by business guru Peter Drucker, and the math behind it is simple: Even if your organisation has the world’s best strategy, but your people can’t or won’t, you’re simply not going to get there.
So how do you do it, create a high-trust culture that fuels results? It’s not a matter of HR rolling out a great plan for building a great culture, or top management simply declaring culture as a key priority. Both HR and especially top management play key roles in the process, but what’s crucial to your success is middle management.
Middle management, or line managers, must ‘walk the talk’ for your culture to thrive and fuel results. By being strong role models and demonstrating credibility, fairness and respect, they will be those that roll out a high-trust culture across the organisation in their everyday work as leaders. It’s those managers that create a culture where people want and can! Have you ever thought of how else voluntary work would exist? Without having the inner motivation to do so, people would not volunteer.
We at CatalystOne are active owners and drivers of our culture. Watch to learn how we’re different!
Passionate about people, culture, software and HR?
CatalystOne are always looking for new talents to join our team. Learn more about our company culture and see our available positions here.