Like so many others you may be looking for a good HR software vendor that can streamline and support your HR and management processes.
Tips for choosing an HR software vendor:
Rule no. 1. Take the time you need to find the vendor that best meets your needs and fits the culture in your own company.
Rule no. 2. Find a vendor who can stick with you through thick and thin, when it comes to supporting your ambitions in the HR area – now and in the future.
General advice when selecting a HR-software vendor
Choose a vendor who you feel you can work with over the long haul. Are you compatible, with regard to customer service, communication and chemistry? Don’t be afraid to be a difficult customer, but share information and agree to act as a reference for the vendor if you are satisfied with their performance. Choosing a vendor is actually the same as forming a partnership. When you select a vendor, you are doing so in order to create something together.
Rule no. 1. Take the time you need to find the vendor that best meets your needs and fits the culture in your own company. Rule no. 2. Find a vendor who can stick with you through thick and thin, when it comes to supporting your ambitions on the HR front – now and in the future.
Things to keep in mind:
- Assess no more than three vendors. Any more will give you more information than you can process.
- User-friendliness? Ask one or two people who are going to use the system day-to-day to participate in the assessment.
- It takes time to draw up a requirements specification, so focus on questions instead.
- Share requirements and expectations with the vendor before you meet, so they can come prepared.
- Is the system flexible? Can it be adapted to your company’s needs and desires?
- Many buyers hold back information. But the more you share – the better information you get back.
- Can the vendor offer best practices, guidance and services within talent management?
- Your top 10 checklist when choosing an HR software vendor
Your top 10 checklist when choosing an HR software vendor
- Be crystal clear about the purpose of the system and what processes it is supposed to support.
- Do you have the necessary support and backing from management?
- Are the vendor’s attitudes and culture a good fit with your own?
- Do you have the budget for the investments needed?
- What pricing model does the vendor use? Look for hidden costs.
- Does the vendor meet your requirements with regard to functionality and integration with other systems?
- How extensive is the implementation, who will do it and how? Don’t be afraid to ask for the consultant’s CV.
- Check the vendor’s reputation for customer service and support. Check their references.
- As a customer, will you be allocated a dedicated account manager by the vendor?
- Check out the technology and the frequency of new software versions.